Listen Labs

Внешний

Listen Labs is an AI-powered platform that accelerates customer research by recruiting participants from a 30M+ global network, conducting multi-modal AI-moderated interviews, and delivering actionable reports in under 14 hours. It supports video, audio, and text formats across 50+ languages, enabling deeper insights with 3x longer responses and real-time analysis. Ideal for product managers, marketers, and UX teams at enterprises like Microsoft and Canva who need scalable qualitative research with emotional context and compliance (SOC 2, GDPR).

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КатегорияИсследования и анализ данных
Listen Labs

Описание

Listen Labs is an AI-powered platform that accelerates customer research by recruiting participants from a 30M+ global network, conducting multi-modal AI-moderated interviews, and delivering actionable reports in under 14 hours. It supports video, audio, and text formats across 50+ languages, enabling deeper insights with 3x longer responses and real-time analysis. Ideal for product managers, marketers, and UX teams at enterprises like Microsoft and Canva who need scalable qualitative research with emotional context and compliance (SOC 2, GDPR).

Ключевые возможности

  • AI-powered participant recruitment from 30M+ global network
  • AI-moderated multi-modal interviews (video, audio, text)
  • Automated insights generation: themes, personas, highlights, reports in hours
  • Multi-language support (50+) with transcription and translation

Основные сценарии использования

  1. 1.Usability testing
  2. 2.Concept testing
  3. 3.Brand tracking
  4. 4.Multi-market segmentation
  5. 5.Consumer journey mapping
  6. 6.Creative testing

Подходит ли вам Listen Labs?

Лучше всего для

  • Product managers, marketers, UX teams for fast scalable qual research
  • B2B tech insights agencies scaling across time zones

Не идеально для

  • Teams needing deep contextual usability with on-screen awareness and mobile app testing

Выдающиеся функции

  • Supports stimuli like videos, images, Figma prototypes
  • Real-time personalized follow-ups during interviews
  • Outputs include executive reports, slide decks, highlight reels
  • Integrations and bring-your-own respondents
  • Auto-transcribe and translate 100+ languages

Отзывы пользователей

Что хвалят

  • Scales interview capacity 3x, collects 5x more data
  • Compresses hours of work into minutes
  • Uncovers qual/quant insights in real time
  • Enables real-time analysis in client meetings
  • Fast insights in non-English markets
  • Responses 3x longer than average

На что жалуются

  • Infrastructure buckled under high load with errors and rate limiting
  • Temporary blacklists and 10-12 hour cooldowns
  • Limited depth in contextual usability testing
  • Scarce independent user reviews