Klaviyo
ExternalKlaviyo is an AI-first B2C CRM platform that unifies customer data, channels, and intelligent agents to deliver personalized marketing and service experiences across email, SMS, WhatsApp, and push notifications. Powering over 183,000 brands, it offers deep integrations with 350+ apps like Shopify and BigCommerce, enabling dynamic product recommendations, abandoned cart recovery, and predictive analytics that drive significant revenue growth. Ideal for scaling ecommerce and DTC businesses seeking advanced automation and real-time insights to outperform competitors.
Description
Klaviyo is an AI-first B2C CRM platform that unifies customer data, channels, and intelligent agents to deliver personalized marketing and service experiences across email, SMS, WhatsApp, and push notifications. Powering over 183,000 brands, it offers deep integrations with 350+ apps like Shopify and BigCommerce, enabling dynamic product recommendations, abandoned cart recovery, and predictive analytics that drive significant revenue growth. Ideal for scaling ecommerce and DTC businesses seeking advanced automation and real-time insights to outperform competitors.
Key capabilities
- Unifies customer data, channels, and AI agents for marketing and service
- Provides AI tools for content generation, predictive analytics, and behavior forecasting
- Seamless integrations with 350+ apps, especially ecommerce platforms like Shopify and BigCommerce
Core use cases
- 1.Abandoned cart recovery and ecommerce automations
- 2.Personalized omnichannel campaigns (email, SMS, WhatsApp, push)
- 3.Customer support automation via AI agents
- 4.Revenue attribution and marketing analytics
Is Klaviyo Right for You?
Best for
- Ecommerce brands on Shopify or WooCommerce for deep integrations, dynamic feeds, and revenue tracking
- Scaling DTC businesses with marketing teams needing advanced personalization and AI tools
Not ideal for
- Beginners or small budget SMBs due to steep learning curve and high costs
- B2B or simple newsletter senders as it's overkill without CRM pipelines
Standout features
- Advanced analytics with real-time tracking, revenue attribution, and predictive insights
- Powerful automation flows with 70+ templates and ecommerce triggers
- Intuitive drag-and-drop editor with 350+ templates and AI copy assistance
- Deep ecommerce integrations for dynamic product feeds and recommendations
- AI marketing and customer agents for content creation and 24/7 support
Pricing
Free
Enterprise
Reviews
Based on 0 reviews across 0 platforms
User Feedback Highlights
Most Praised
- Advanced analytics with real-time tracking, revenue attribution, and predictive insights
- Powerful automation flows with 70+ templates and ecommerce-specific triggers like abandoned carts
- Deep ecommerce integrations enabling dynamic product feeds and personalized recommendations
- Intuitive drag-and-drop editor with 350+ templates and AI copy assistance
Common Complaints
- High pricing that escalates quickly with subscriber growth
- Steep learning curve, especially for segmentation and complex automations
- Clunky email editor with mobile editing issues and occasional glitches
- Limited support for free plans after 60 days and prioritizes paid tiers