Privacy Policy
Effective Date: May 4, 2025
1. Introduction
Welcome to i10X.ai. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Account Information: When you create an account, we collect your name, email address, and password.
- Contact Information: If you contact us directly, we may receive additional information such as your phone number or mailing address.
b. Usage Data
- Log Data: Our servers automatically record information when you access our services, including your IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze usage patterns, and deliver personalized content.
c. Third-Party Integrations
If you choose to connect your i10X.ai account with third-party services (e.g., Google, GitHub), we may collect information from those services as permitted by your privacy settings.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide updates and other information
- Process your transactions and manage your orders
- Send you emails and other communications
- Find and prevent fraud
4. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Consent: You have given clear consent for us to process your personal data for a specific purpose
- Contract: Processing is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract
- Legal Obligation: Processing is necessary for us to comply with the law
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party
5. Sharing Your Information
We may share your information with:
- Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
6. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of our services, making data-driven business decisions, complying with our legal obligations, and resolving disputes.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to access the personal data we hold about you
- Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Erasure: The right to request that we erase your personal data, under certain conditions
- Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions