Giosg
ExterneGiosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.
Description
Giosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.
Capacités clés
- AI chatbot automation for customer service (up to 95%)
- Proactive web personalization and chat targeting
- Live chat and video bot integration
- Multilingual 24/7 support with NLP/ML
Cas d'usage principaux
- 1.Lead qualification and capture
- 2.Customer support automation
- 3.Sales upselling and conversion optimization
- 4.Data collection and task automation
Giosg est-il pour vous ?
Idéal pour
- Small to medium businesses
- E-commerce and sales teams
- Customer support needing 60-95% automation
Pas idéal pour
- Enterprises with complex needs
- Users requiring extensive reporting and integrations
Fonctions phares
- Intuitive interface for easy deployment
- Strong analytics and reporting
- Customization and proactive engagement
- AI-powered conversational capabilities
Tarifs
Enterprise
Highlights Feedback
Points Forts
- Easy to use and deploy
- Excellent customer support and onboarding
- Reliable performance
- Good customization options
Plaintes Communes
- Limited advanced features vs competitors
- Weak canned response management
- Some missing integrations
- Analytics lacks IP tracking and can be slow