Tern Travel
ExternalTern Travel is an intuitive platform empowering travel advisors and small agencies to craft stunning itineraries, automate workflows, and manage commissions effortlessly. Featuring AI Assist 2.0, booking integrations, integrated payments, and real-time reporting, it helps users double sales, save hours weekly, and eliminate back-end drudgery. Trusted by over 8,000 customers, it's ideal for solo agents, niche specialists in adventure or eco-travel, and growing teams seeking simple yet powerful tools to scale their business.
Description
Tern Travel is an intuitive platform empowering travel advisors and small agencies to craft stunning itineraries, automate workflows, and manage commissions effortlessly. Featuring AI Assist 2.0, booking integrations, integrated payments, and real-time reporting, it helps users double sales, save hours weekly, and eliminate back-end drudgery. Trusted by over 8,000 customers, it's ideal for solo agents, niche specialists in adventure or eco-travel, and growing teams seeking simple yet powerful tools to scale their business.
Key capabilities
- Itinerary building and sharing
- Team workflows and collaboration
- Commission tracking and reconciliation
- Integrated client checkout and payments
- Travel CRM with automations
- AI assistance for PDFs and emails
- Real-time reporting and analytics
Core use cases
- 1.Creating drag-and-drop custom travel itineraries
- 2.Automating proposals, payments, and client communications
- 3.Reconciling commissions to recover unclaimed earnings
- 4.Facilitating team approvals and shared templates
- 5.Tracking sales performance and top suppliers
Is Tern Travel Right for You?
Best for
- Solo agents and freelancers seeking easy tools
- Small agencies (1-10 staff) for team collaboration
- Niche travel like adventure or eco-tours with custom itineraries
Not ideal for
- Large agencies requiring enterprise systems like Travelport
- High-volume OTAs with 100+ bookings per month
Standout features
- AI Assist 2.0 for converting PDFs/emails to itineraries
- Booking integrations like Project Expedition
- Photo library and agency dashboard
- Integrated checkout with CC authorization
- Commission reconciliation tools
- Smart forms and email automations
- Branded templates and reusable content
Pricing
Agency
Advisor
Advisor
User Feedback Highlights
Most Praised
- Doubled sales reported by users
- Saves 10+ hours per week on admin tasks
- Intuitive UI with quick setup and drag-and-drop builder
- Uncovers thousands in missing commissions
- Eliminates back-end work; clients love shareable links
Common Complaints
- Starter plan limited to 50 itineraries
- Slow support response (up to 48 hours) and inventory sync lags
- No dedicated mobile app; some browser glitches
- Reporting lacks depth; accidental deletions possible
- Rigid templates for luxury or complex travel