Crisp Chatbot

Externo

Crisp is a powerful chatbot platform that centralizes customer conversations from channels like WhatsApp, Instagram, Messenger, Email, SMS, and more into a unified inbox for seamless team management. Featuring a no-code builder, custom AI models, and integrations with OpenAI, Claude, and others, it automates routine queries, enables proactive engagement, and ensures smooth handovers to human agents. Ideal for SMBs and startups seeking affordable, multilingual, omnichannel support to boost efficiency and customer satisfaction without complex setups.

Preços
A partir de USD45/moVer preços
CategoriaChatbots & Virtual Companions
Crisp Chatbot

Descrição

Crisp is a powerful chatbot platform that centralizes customer conversations from channels like WhatsApp, Instagram, Messenger, Email, SMS, and more into a unified inbox for seamless team management. Featuring a no-code builder, custom AI models, and integrations with OpenAI, Claude, and others, it automates routine queries, enables proactive engagement, and ensures smooth handovers to human agents. Ideal for SMBs and startups seeking affordable, multilingual, omnichannel support to boost efficiency and customer satisfaction without complex setups.

Principais capacidades

  • Unified omnichannel inbox
  • No-code chatbot builder with templates
  • Custom AI models and LLM integrations (OpenAI, Dialogflow, Llama, Claude)
  • Seamless bot-to-human handovers
  • Developer API for custom workflows

Principais casos de uso

  1. 1.Automating repetitive customer support requests
  2. 2.Centralizing multichannel communications
  3. 3.Proactive user engagement and lead qualification
  4. 4.Personalized multilingual responses
  5. 5.Data collection and enrichment

A Crisp Chatbot é ideal para você?

Melhor para

  • SMBs and ecommerce needing affordable multichannel support
  • Small startups with low traffic seeking easy basic setup

Não é ideal para

  • Enterprises or data-driven teams needing advanced reporting
  • Teams requiring advanced AI autonomy and self-serve capabilities
  • High-scale operations with significant pricing jumps for larger teams

Recursos de destaque

  • 14-day free trial with all features, no card required
  • Rich message types (images, files, GIFs, carousels)
  • Automations including HTTP calls, conditional logic, drip campaigns
  • Continuous AI training on customer data
  • Enterprise-grade security

Preços

Mini

USD 45/mês

Plus

USD 295/mês

Free

USD 0

Essentials

USD 95/mês

Enterprise

USD 0

Destaques do Feedback dos Usuários

Mais Elogiado

  • Omnichannel inbox centralizes chats from multiple sources
  • Affordable flat-rate pricing scalable with team size
  • Intuitive for basic setup and reliable for SMBs
  • Excellent responsive customer support
  • AI chatbots handle 30-40% of repetitive requests effectively

Reclamações Comuns

  • Weak analytics and reporting lacking detailed metrics
  • Steep learning curve for complex AI workflows and chatbot builder
  • Bugs including failed message delivery and unreliable notifications
  • AI primarily suggests knowledge base articles rather than autonomous responses
  • Confusing pricing with key AI features in higher plans and add-ons