LogicMonitor + Catchpoint
ExternalLogicMonitor is a unified AI observability platform combining LM Envision and Edwin AI to monitor infrastructure, workloads, and pipelines. It provides comprehensive telemetry for GPUs, LLMs, vector DBs, and APIs, with AI-driven anomaly detection, automated triage, and end-to-end tracing that slashes ITSM incidents by 67% and noise by 88%. Ideal for medium-to-large enterprises with hybrid cloud and AI environments, it enables proactive operations, faster MTTR, cost optimization, and compliance-ready insights.
Description
LogicMonitor is a unified AI observability platform combining LM Envision and Edwin AI to monitor infrastructure, workloads, and pipelines. It provides comprehensive telemetry for GPUs, LLMs, vector DBs, and APIs, with AI-driven anomaly detection, automated triage, and end-to-end tracing that slashes ITSM incidents by 67% and noise by 88%. Ideal for medium-to-large enterprises with hybrid cloud and AI environments, it enables proactive operations, faster MTTR, cost optimization, and compliance-ready insights.
Key capabilities
- Unified observability for AI infrastructure, workloads, and pipelines
- AI-powered anomaly detection and noise suppression with Edwin AI
- Monitoring specific metrics for GPUs, LLMs, vector DBs, and APIs
- End-to-end request tracing and automated triage
- Cost tracking, forecasting, and resource optimization
Core use cases
- 1.Proactive monitoring of hybrid cloud and AI environments
- 2.Reducing downtime and MTTR through early anomaly detection
- 3.Automating ITSM workflows and incident resolution
- 4.Ensuring compliance with unified security and audit logs
- 5.Optimizing AI resource costs with visibility into tokens and models
Is LogicMonitor + Catchpoint Right for You?
Best for
- Medium-to-large IT organizations managing hybrid environments
- Teams needing specialized AI observability for GPUs, LLMs, and cloud infra
Not ideal for
- Small teams or budget-constrained users
- Users requiring quick setup without scripting or complexity
Standout features
- 3000+ integrations for infra, cloud, AI platforms, and ITSM
- Prebuilt AI dashboards and custom drag-and-drop widgets
- Automatic discovery and hybrid-cloud topology mapping
- Collector-based agentless ingestion and API-friendly
- Executive-ready dashboards for performance and costs
Pricing
Advanced
Essentials
Signature + Edwin AI
Reviews
Based on 0 reviews across 0 platforms
User Feedback Highlights
Most Praised
- Powerful AI automation reduces MTTR by 60% and alert fatigue
- Extensive integrations enable unified hybrid monitoring
- Customizable dashboards provide proactive insights
- Easy setup via auto-discovery and prebuilt datasources
- Strong customer support and ongoing UI improvements
Common Complaints
- Steep learning curve and unintuitive UI for new users
- Premium pricing can be expensive if not fully utilized
- Challenges with custom attribute development and new device support
- Occasional integration issues like alert sync with PagerDuty
- Portal slowness and complex log viewer