Monday Work OS
Externalmonday.com is an agentic AI work platform that transforms how teams manage projects, marketing, sales, operations, and engineering with intuitive visual boards, no-code automations, and custom AI assistants. It excels in risk detection, deal scoring, ticket triage, and sprint management, delivering proven efficiencies like $4M savings and 55 hours monthly for users. Ideal for mid-sized creative, marketing, and sales teams prioritizing collaboration and quick value without deep technical skills.
Description
monday.com is an agentic AI work platform that transforms how teams manage projects, marketing, sales, operations, and engineering with intuitive visual boards, no-code automations, and custom AI assistants. It excels in risk detection, deal scoring, ticket triage, and sprint management, delivering proven efficiencies like $4M savings and 55 hours monthly for users. Ideal for mid-sized creative, marketing, and sales teams prioritizing collaboration and quick value without deep technical skills.
Key capabilities
- Agentic AI work management for projects, marketing, sales, ops, engineering
- No-code automations and custom workflows
- Built-in AI assistants like SDR Expert, Project Assistant, Service Agent, Scrum Master
- AI features: risk detection, auto-assignment, deal scoring, ticket triage, sprint management
Core use cases
- 1.Project and portfolio management
- 2.CRM and sales pipelines with AI prioritization
- 3.Customer service and ticket resolution
- 4.Engineering sprints and agile insights
- 5.Marketing and creative workflows
Is Monday Work OS Right for You?
Best for
- Marketing/creative teams (10-50 people)
- Non-technical teams needing flexibility
- Sales/CRM and service desks
Not ideal for
- Budget-conscious small teams or solos
- Large enterprises (>50 users) due to scaling issues
- Agile/dev teams with heavy reporting needs
Standout features
- Customizable visual dashboards and drag-and-drop boards
- Real-time collaboration and resource matching
- Enterprise-grade security (GDPR, SOC2, ISO 27001, HIPAA)
- Free plan without credit card, unlimited time
- AI blocks for predictions and insights
Pricing
Free
Standard
Enterprise
Basic
Pro
Reviews
Based on 0 reviews across 0 platforms
User Feedback Highlights
Most Praised
- Intuitive interface saves time for beginners
- Strong collaboration for visual teams
- AI enhances workflows and automations
- Proven ROI with testimonials (e.g., $4M saved, 55 hours/month)
- Easy onboarding with templates
Common Complaints
- Expensive with 3-seat minimum and paywalled features
- Performance slows on large boards
- Buggy mobile app lacking depth
- Limited free plan without key views/automations
- Over-customization leads to chaotic boards