Giosg

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Giosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.

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CategoryChatbots & Virtual Companions
Giosg

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Description

Giosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.

Key capabilities

  • AI chatbot automation for customer service (up to 95%)
  • Proactive web personalization and chat targeting
  • Live chat and video bot integration
  • Multilingual 24/7 support with NLP/ML

Core use cases

  1. 1.Lead qualification and capture
  2. 2.Customer support automation
  3. 3.Sales upselling and conversion optimization
  4. 4.Data collection and task automation

Is Giosg Right for You?

Best for

  • Small to medium businesses
  • E-commerce and sales teams
  • Customer support needing 60-95% automation

Not ideal for

  • Enterprises with complex needs
  • Users requiring extensive reporting and integrations

Standout features

  • Intuitive interface for easy deployment
  • Strong analytics and reporting
  • Customization and proactive engagement
  • AI-powered conversational capabilities

Pricing

Enterprise

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User Feedback Highlights

Most Praised

  • Easy to use and deploy
  • Excellent customer support and onboarding
  • Reliable performance
  • Good customization options

Common Complaints

  • Limited advanced features vs competitors
  • Weak canned response management
  • Some missing integrations
  • Analytics lacks IP tracking and can be slow