Giosg
ExternalGiosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.
Description
Giosg is an AI-powered platform featuring chatbots, live chat, and web personalization to automate customer interactions and drive conversions. It handles up to 95% of customer requests autonomously, captures 4x more leads, and has doubled qualified leads for clients like Hyundai. Ideal for SMBs, e-commerce teams, and support operations seeking efficient, proactive engagement without complex setups.
Key capabilities
- AI chatbot automation for customer service (up to 95%)
- Proactive web personalization and chat targeting
- Live chat and video bot integration
- Multilingual 24/7 support with NLP/ML
Core use cases
- 1.Lead qualification and capture
- 2.Customer support automation
- 3.Sales upselling and conversion optimization
- 4.Data collection and task automation
Is Giosg Right for You?
Best for
- Small to medium businesses
- E-commerce and sales teams
- Customer support needing 60-95% automation
Not ideal for
- Enterprises with complex needs
- Users requiring extensive reporting and integrations
Standout features
- Intuitive interface for easy deployment
- Strong analytics and reporting
- Customization and proactive engagement
- AI-powered conversational capabilities
Pricing
Enterprise
Reviews
Based on 0 reviews across 0 platforms
User Feedback Highlights
Most Praised
- Easy to use and deploy
- Excellent customer support and onboarding
- Reliable performance
- Good customization options
Common Complaints
- Limited advanced features vs competitors
- Weak canned response management
- Some missing integrations
- Analytics lacks IP tracking and can be slow